Delete Your PetMate Account

PetMate lets you permanently delete your account and associated data directly within the app.

How to delete your account

  1. Open the PetMate app and log in
  2. Go to Profile → Settings
  3. Tap "Delete Account"
  4. Confirm the deletion when prompted

What gets deleted

When you delete your account, the following is permanently removed:

Retention period

Your login and account access are removed immediately and permanently — you will not be able to log back in, and the email address becomes available for a new signup right away. Some associated data (such as your profile and pet records) is retained in our backend for up to 30 days before final, permanent deletion, after which it is irreversibly removed from our systems.

Contact

For questions about account deletion, contact us at petmate2k24@gmail.com.